Learn How to Fix QuickBooks Banking Error 185
QuickBooks
is strong accountancy software widely used by most businesses to run their
finances, streamline their accounting procedures, and keep tabs on their
spending. However, like other software, sometimes QuickBooks errors and issues
do crop up, and the most common one seems to be Bank Error 185, which most
people who have accounts seem to experience. This error normally occurs
whenever you experience a problem getting your bank's online services through QuickBooks.
So, do not worry if this problem is disturbing you. In this blog, we are going
to discuss with you a proper troubleshooting way for effectively resolving QuickBooks Bank Error 185.
Understanding Bank Error 185
QuickBooks Bank Error 185 is
usually caused by connectivity problems with your bank. In most cases, errors
may be due to outdated information or even some problems with the bank's
server. Often, you receive such error messages as "Your bank's information has changed" or "QuickBooks cannot verify your account."
Such errors can really bring your activities to a grinding halt if you rely on
QuickBooks for your daily financial operations.
Bank Error 185 arises when QuickBooks fails to establish connection with your bank. That's due to the following reasons:
- Incorrect login
credentials: Your
bank login information might have been changed, or you may have entered it
incorrectly.
- Bank server issues: Sometimes, things that might be down or
are under maintenance include bank servers.
- Older version of
QuickBooks:
You could be using an older version of the QuickBooks software, which may
cause compatibility errors.
- Firewall or security
settings:
You could have blocked access to the bank through your computer's security
settings.
Troubleshooting Steps
Step 1: Verify Your Login Credentials with the Bank
Before you get too techie with the fixes, check that your banking login is accurate.
- Log in directly to your
bank's web site.
Make sure it works without a hitch.
- Look for recent updates.
Your bank might have
updated their security settings or rolled in two-factor authentication and
just isn't letting QuickBooks know about it.
Step 2: Update QuickBooks
Using an older version of QuickBooks can cause connectivity problems.
- Open QuickBooks.
- Click on Help, then select "Update
QuickBooks Desktop."
- Click on Check for Updates. You will be guided through installing the
updates available.
After updating, restart
QuickBooks and try to connect to your bank again.
Step 3: Bank Status Check
It's always best to check if your bank has some kind of technical issues before assuming that the problem is on your end.
1.
Visit your bank’s website or social media channels. Look for announcements regarding maintenance or
outages.
2.
Check online forums or websites that track banking service outages. If
your bank is experiencing issues, you may need to wait until they resolve
Step 4: Reconnect with the Bank
Sometimes reconnecting with the bank solves the problem.
- Opening from QuickBooks
- From the Banking menu, select "Banking," then "Bank Feeds.".
- Click the "Manage Bank Connections" link
- Open the account you are having
issues with and select "Disconnect."
- Wait a few moments and re-link the
bank account. You'll need to re-input your login information
Step 5: Change Firewalls and Security Programs
Perhaps there's something on your computer's firewall or antivirus program that QuickBooks is being blocked from reaching your bank by
- Turn off the antivirus software and
your firewall.
- Try to connect to your bank again.
Once you're successful, you'll likely need to configure the firewall
settings to allow QuickBooks to pass through.
- Test and then re-enable your
security software.
Step 6: Rebuild QuickBooks Data File
Corrupt data files might lead to a whole multitude of errors like Bank Error 185.
- Open your QuickBooks
- Scroll down the Menu heading to
"File."
- Click "Utilities" followed by "Rebuild Data."
- Proceed with the Instructions
appropriately to rebuild your data file.
- Find out if the issue still persists
after the process is complete.
Step 7: Contact Your Bank
If you have gone through the above steps and you are still experiencing an error message, it is time to make a call to your bank.
- Now, call their customer service and
describe the situation to them.
- Then ask them if there is an already
reported issue with the QuickBooks integration or if there have been some
recent changes into their online banking protocols.
- They may give you certain
information or inform you of changes they need to make.
Step 8: Contact QuickBooks Support
Then you can reach out to the support of QuickBooks in case you don't get anywhere.
- Navigate to the
QuickBooks page dedicated
to support and click on "Contact
Us."
- You then choose the appropriate
issue and walk through the sequence of questions to be connected with a
support agent.
- They can give you specific
information or escalate the problem if it's too complex for them.
Conclusion
Troubleshooting for Bank Error 185 in QuickBooks can seem
like a gigantic task; however, with the help of the following steps, you can
figure it out with ease. Most of all, ensure that your bank credentials are
correct and you update any new changes. Remember, as one of millions of users,
you are not alone, and both your bank and QuickBooks support are there for the
rescue. However, even after implanting each of the above-mentioned
methods, if the banking error 185 in QuickBooks desktop stays intact, then you
are recommended to contact our QuickBooks support team. Simply
make a call at our dedicated helpline i.e. 1-800-761-1787, and leverage our
unmatched support services.
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