Learn How to Fix QuickBooks Banking Error 185

 


QuickBooks is strong accountancy software widely used by most businesses to run their finances, streamline their accounting procedures, and keep tabs on their spending. However, like other software, sometimes QuickBooks errors and issues do crop up, and the most common one seems to be Bank Error 185, which most people who have accounts seem to experience. This error normally occurs whenever you experience a problem getting your bank's online services through QuickBooks. So, do not worry if this problem is disturbing you. In this blog, we are going to discuss with you a proper troubleshooting way for effectively resolving QuickBooks Bank Error 185.

Understanding Bank Error 185

QuickBooks Bank Error 185 is usually caused by connectivity problems with your bank. In most cases, errors may be due to outdated information or even some problems with the bank's server. Often, you receive such error messages as "Your bank's information has changed" or "QuickBooks cannot verify your account." Such errors can really bring your activities to a grinding halt if you rely on QuickBooks for your daily financial operations.

Bank Error 185 arises when QuickBooks fails to establish connection with your bank. That's due to the following reasons:

  1. Incorrect login credentials: Your bank login information might have been changed, or you may have entered it incorrectly.
  2. Bank server issues:  Sometimes, things that might be down or are under maintenance include bank servers.
  3. Older version of QuickBooks: You could be using an older version of the QuickBooks software, which may cause compatibility errors.
  4. Firewall or security settings: You could have blocked access to the bank through your computer's security settings.

Troubleshooting Steps

Step 1: Verify Your Login Credentials with the Bank

Before you get too techie with the fixes, check that your banking login is accurate.

  1. Log in directly to your bank's web site. Make sure it works without a hitch.
  2. Look for recent updates. Your bank might have updated their security settings or rolled in two-factor authentication and just isn't letting QuickBooks know about it.

Step 2: Update QuickBooks

Using an older version of QuickBooks can cause connectivity problems.

  1. Open QuickBooks.
  2. Click on Help, then select "Update QuickBooks Desktop."
  3. Click on Check for Updates. You will be guided through installing the updates available.

After updating, restart QuickBooks and try to connect to your bank again.

Step 3: Bank Status Check

It's always best to check if your bank has some kind of technical issues before assuming that the problem is on your end.

1.     Visit your bank’s website or social media channels. Look for announcements regarding maintenance or outages.

2.     Check online forums or websites that track banking service outages. If your bank is experiencing issues, you may need to wait until they resolve

Step 4: Reconnect with the Bank

Sometimes reconnecting with the bank solves the problem.

  1. Opening from QuickBooks
  2. From the Banking menu, select "Banking," then "Bank Feeds.".
  3. Click the "Manage Bank Connections" link
  4. Open the account you are having issues with and select "Disconnect."
  5. Wait a few moments and re-link the bank account. You'll need to re-input your login information

Step 5: Change Firewalls and Security Programs

Perhaps there's something on your computer's firewall or antivirus program that QuickBooks is being blocked from reaching your bank by

  1. Turn off the antivirus software and your firewall.
  2. Try to connect to your bank again. Once you're successful, you'll likely need to configure the firewall settings to allow QuickBooks to pass through.
  3. Test and then re-enable your security software.

Step 6: Rebuild QuickBooks Data File

Corrupt data files might lead to a whole multitude of errors like Bank Error 185.

  1. Open your QuickBooks
  2. Scroll down the Menu heading to "File."
  3. Click "Utilities" followed by "Rebuild Data."
  4.  Proceed with the Instructions appropriately to rebuild your data file.
  5. Find out if the issue still persists after the process is complete.

Step 7: Contact Your Bank

If you have gone through the above steps and you are still experiencing an error message, it is time to make a call to your bank.

  1. Now, call their customer service and describe the situation to them.
  2. Then ask them if there is an already reported issue with the QuickBooks integration or if there have been some recent changes into their online banking protocols.
  3. They may give you certain information or inform you of changes they need to make.

Step 8: Contact QuickBooks Support

Then you can reach out to the support of QuickBooks in case you don't get anywhere.

  1. Navigate to the QuickBooks page dedicated to support and click on "Contact Us."
  2. You then choose the appropriate issue and walk through the sequence of questions to be connected with a support agent.
  3. They can give you specific information or escalate the problem if it's too complex for them.

Conclusion

Troubleshooting for Bank Error 185 in QuickBooks can seem like a gigantic task; however, with the help of the following steps, you can figure it out with ease. Most of all, ensure that your bank credentials are correct and you update any new changes. Remember, as one of millions of users, you are not alone, and both your bank and QuickBooks support are there for the rescue. However, even after implanting each of the above-mentioned methods, if the banking error 185 in QuickBooks desktop stays intact, then you are recommended to contact our QuickBooks support team. Simply make a call at our dedicated helpline i.e. 1-800-761-1787, and leverage our unmatched support services.

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